Returns Policy

At Remy Kruse Ltd, we take pride in the craftsmanship and quality of our luxury luggage items. Each product is meticulously handmade and tailored to our customers' specifications, ensuring a unique and exceptional experience.

Due to the bespoke nature of our products, we do not accept returns. However, our commitment to customer satisfaction remains unwavering. If you encounter any issues with your purchase, including product defects or concerns, we encourage you to reach out to our customer support team. We will diligently work with you to address any issues and find a satisfactory resolution.

Your satisfaction is our priority, and we are dedicated to ensuring that your Remy Kruse experience exceeds your expectations.

If you have any questions or need assistance, please don't hesitate to contact us using the form on our main page..

Thank you for choosing Remy Kruse.